HSBC Electronic Data Processing India Pvt Ltd

Designation Customer Service Executive - Part Time

Job Description
Acquire knowledge on HSBC products and procedures.
Efficiently handle inbound and outbound calls to resolve overseas customer queries.
Electronically process data and respond to customers queries pertaining to banking transaction from HSBC offices across the globe.

Skills Required
Excellent English communication skills.
Ability to interpret and handle complex numerical data.
Excellent interpersonal and negotiating skills.
Good keyboard skills.

Academic Qualifications
12th Std
10th Std

Years of Experience
Fresher's may also apply

Age Criteria : 18-50 Years

Type of Experience
Relevant experience would be an added advantage

Work Timings/Shift Type
5 weeks in classroom training as full timers (3.30 pm to 11.30 pm IST ),
5 weeks in Academy. During their time in Academy, they will work part-time (1.30 pm to 7 pm IST - 4 day working Friday to Monday).
Once on board in operations, will have to work tentatively a 2.30 pm - 7.30 pm IST shift. Weekly offs may not be Saturday / Sunday

Type of Opening
Part Time
Location
Bangalore, India

Desired Profile
Excellent English communication skills.
Ability to interpret and handle complex numerical data.
Excellent interpersonal and negotiating skills.
Good keyboard skills.
Graduate/ class 12th Pass
Flexible to shifts working

Experience : 0 - 5 Years
Industry Type : BPO/ITES
Functional Area : ITES/BPO/KPO, Customer Service, Ops.
Education : Any Graduate
Location : Bengaluru/Bangalore
Keywords : Customer Service, CSE, Calls,

Contact : HR TEAM
HSBC Electronic Data Processing India Pvt Ltd
Website : http://www.hsbcglobalresourcing.com
Reference : CSE_BLR_PT

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